Return Merchandise Authorization

Before sending any item back to PiezoMotor you must have been assigned an RMA number by PiezoMotor. To achieve that fill in a complete RMA form below and send.

After you have received your RMA number send your parts to:
PiezoMotor Uppsala AB
Stalgatan 14
754 50 Uppsala, Sweden

Make sure the RMA number, Customs Tariff 1) and “MOTOR FOR REPAIR “ are clearly stated on the delivery note, AND on the outside of the package.

If you have any problem, please contact e-mail [email protected] or call +46 18 489 5000.

Company name*(Required)

Customer no

Contact person*(Required)

Telephone no*(Required)

Email*(Required)

Order no*(Required)

Product code and serial No of the unit /units*(Required)

How did you find the defect?

Initial inspection

During assembly

Field return

Other

Was a radial or axial load applied to the output shaft?

Yes, please define

Please note details on used controller/driver/power supply. Also applied voltage if non-standard.

Please describe the issue/defect in detail that was found

Do you wish us to send your part back if we cannot repair or replace it?

Yes

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